1. Acceptance of Terms
By creating an account, accessing, or using our website, APIs,SaaS/PaaS or mobile applications (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must not access or use the Service.
Definitions. In these Terms, “Clients” means businesses or individuals who subscribe to and use the Service to create and send quotations (including their employees and authorised representatives). “Users” means any end user, customer, or recipient who views, accesses, or interacts with quotations or links generated by a Client through the Service.
The terms “invoquote”, “InvoQuote”, and any variations thereof, including differences in capitalization, shall be deemed identical in meaning and shall refer to the same product, item, or service wherever mentioned in these Terms and Conditions, on this website, or on any associated platforms.
2. About the Service
Invoquote provides a software-as-a-service / platform-as-a-service solution to help businesses create, manage, and track quotes, invoices, and related data. Features may be accessed via the web, APIs, or the App.
We may add, change, or remove features over time. Where we make material changes, we will take reasonable steps to notify you (for example, via email or in-app notifications).
2.1 Nature of Service
The Service is a technical tool only. Invoquote does not participate in, and is not a party to, any commercial transaction, contract, or agreement between Clients and Users. All commercial terms, commitments, and obligations are determined solely between the Client and the User.
3. Eligibility & Accounts
All information contained in any quotation, including but not limited to prices, rates, discounts, taxes, terms, descriptions, and conditions (collectively, “Quotation Content”) is solely provided, controlled, and managed by the Client.
Invoquote does not review, verify, validate, or approve any Quotation Content and makes no representation or warranty as to its accuracy, completeness, legality, or suitability. The Client is fully and exclusively responsible for:
- The correctness and timeliness of all prices, rates, taxes, and other commercial terms;
- Compliance of the Quotation Content with applicable laws and regulations; and
- Any errors, omissions, misrepresentations, or misleading statements in the Quotation Content.
2.3 Instant Valuation and Non-Binding Nature of Quotes
Quotations generated through the Service are produced on an instant, automated valuation basis, using parameters and data configured by the Client. They are provided for informational and indicative purposes only.
Unless expressly and separately agreed by the Client and the User outside the Service, quotations generated via the Service do not constitute:
- A firm or binding offer;
- A contract, agreement, or acceptance; or
- Legal, financial, tax, or professional advice.
Any reliance by a Client, User, or third party on a quotation generated via the Service is at their sole risk.
2.4 Use Limitations and Prohibited Uses of Quotations
The Service and all quotations generated through it are provided solely for the purpose of enabling Clients to offer quick valuations and proposals to Users.
Clients and Users shall not:
- Use any quotation as a legally binding contract, invoice, purchase order, financial statement, or regulatory filing, unless the Client independently validates and issues it under its own processes and policies;
- Represent or imply that any quotation or document is issued, endorsed, or guaranteed by Invoquote; or
- Use quotations generated through the Service in any context that is inconsistent with these Terms.
Any use of quotations outside the described purpose may constitute a breach of these Terms, and Invoquote shall have no responsibility or liability for any loss, damage, claim, or dispute arising therefrom.
2.5 Screenshots, Downloads, PDFs, and Sharing
The Service may allow Clients or Users to view, download, or export quotations (e.g., as PDFs) or to capture them via screenshots or other means.
Invoquote is not responsible for:
- How any Client or User subsequently uses, modifies, forwards, or republishes such quotations;
- Any representation made by a Client or User that relies on exported documents, screenshots, or copies; or
- Any legal, regulatory, or evidentiary use of such material in disputes, transactions, or proceedings.
Unless expressly and personally communicated by the Client to the User in accordance with the Client’s own policies, no exported or captured quotation shall be considered an official or legally binding quotation of the Client, and in no circumstance shall it be regarded as an official document of Invoquote.
2.6 No Warranty – Quotations and Outputs
The Service and all outputs (including generated quotations) are provided on an “as is” and “as available” basis. Invoquote expressly disclaims all warranties of any kind, whether express, implied, or statutory, including but not limited to any warranties of accuracy, completeness, merchantability, fitness for a particular purpose, or non-infringement.
Invoquote does not warrant that:
- The Service will be uninterrupted, timely, secure, or error-free;
- Any quotation will be correct, complete, or up-to-date; or
- The Service will meet any particular legal or regulatory requirement applicable to the Client’s or User’s activities.
This Section 2.6 is in addition to and should be read with Section 11 (Disclaimers).
2.7 Fraud, Misuse, and Account Security
Clients are responsible for maintaining the confidentiality and security of their account credentials and for all activities that occur under their account.
Any fraudulent, deceptive, or illegal use of the Service or of quotations generated by the Service is strictly prohibited and is the sole responsibility of the Client or User engaging in such conduct. Invoquote reserves the right to suspend or terminate any account suspected of misuse, without prejudice to any other rights or remedies.
Invoquote shall not be liable for any loss or damage arising from unauthorised access to a Client’s or User’s account due to the Client’s or User’s failure to safeguard their credentials. This Section 2.7 is in addition to Sections 3 (Eligibility & Accounts) and 5 (Acceptable Use).
2.8 Limitation of Liability – Quotations
To the maximum extent permitted by applicable law, Invoquote shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with:
- The use of or inability to use the Service;
- Any quotation or Quotation Content generated, shared, or relied upon through the Service; or
- Any interaction, transaction, or dispute between a Client and a User.
In any event, Invoquote’s aggregate liability for any claim arising out of or relating to the Service shall be limited as set out in Section 12 (Limitation of Liability).
2.9 Indemnity – Quotations and Client Activities
Clients agree to indemnify, defend, and hold harmless Invoquote, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:
- The Client’s use of the Service;
- Any Quotation Content generated or shared by the Client;
- The Client’s violation of these Terms or of any applicable law; or
- Any claim by a User or third party related to a quotation, transaction, or interaction with the Client.
This Section 2.9 is in addition to the general indemnity in Section 13 (Indemnity).
2.10 Quote Generation Modes
The Service may offer different quote generation modes configured by the Client. Without limiting the above:
2.10.1 Auto-Generated Quotes
Auto Quote Mode. Clients may enable an “auto quote” mode within the Service. In this mode, quotation values are generated automatically and instantly based solely on rules, formulas, and data configured by the Client. No human review is performed by Invoquote in this process.
Auto-generated quotations are indicative only, may not reflect real-time availability, and do not constitute a binding offer or commitment by the Client or by Invoquote. Users must confirm any final pricing, terms, and conditions directly with the Client.
2.10.2 Manual Review Quotes
Manual Review Mode. Clients may disable auto quote mode and choose to manually review quote requests. In this mode, information submitted by a User through the quote form is forwarded to the relevant Client, who may review, amend, or decline to issue a quotation.
Submission of a quote request does not guarantee that a quotation will be issued, that any particular price will be honoured, or that any product or service is available. Invoquote is not responsible for any delay, non-response, or decision made by the Client.
2.10.3 Client Control of Mode
The choice of whether auto quote mode or manual review mode is enabled at any time is made solely by the Client. Invoquote does not control, monitor, or verify which mode is active for any particular quote form, and has no responsibility for the consequences of such configuration.
2.10.4 User Data in Quote Requests
When a User submits a quote request form, the information provided by the User is shared with the relevant Client for the purposes of preparing and responding to the quotation. Invoquote processes this information as a technical provider and is not responsible for how the Client uses, stores, or further discloses such information outside the Service. For more details, see our Privacy Policy (Section B).
3. Eligibility & Accounts
- You must be at least the age of majority under applicable law and capable of entering into a binding contract.
- You are responsible for keeping your login credentials confidential and for activity on your account.
- If you are using the Service on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms.
4. Roles & Data Ownership
Different types of users may access the Service (for example: admin, team members, end customers).
- Your Data: You (or your organisation) own all business data you input into the Service, including quotes, customer details, pricing, and configuration (“Your Data”).
- Our licence to operate the Service: You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit and back up Your Data solely to provide and improve the Service.
- App / platform content: All software, design, and content we provide (excluding Your Data) are owned by Invoquote or its licensors.
5. Acceptable Use (Important for India)
You must not use the Service (web or App) to:
- Upload or share any content that is illegal, obscene, defamatory, invasive of privacy, hateful, or incites violence.
- Infringe any intellectual property or other proprietary rights.
- Upload viruses, malware, or attempt to hack, probe, or overload our systems or other users’ accounts.
- Send spam, phishing attempts, or misleading communications.
- Use the Service for money laundering, gambling, or any activity prohibited by Indian law.
- Impersonate another person or misrepresent your affiliation with any entity.
We may suspend or terminate your access (web and App) if we reasonably believe you violate these rules or pose a risk to other users, our systems, or third parties.
6. Plans, Fees & Payments
Some features may be offered on paid plans. Plan details and prices are shown in the product or on our website.
- Fees are usually billed in advance on a recurring basis (e.g. monthly or annually).
- Prices may be shown exclusive of taxes; applicable taxes (such as GST) may be added to your invoice.
- Plans may automatically renew unless you cancel before renewal, as explained in the product UI.
- Where offered, refunds or credits will be governed by our refund policy or specific plan terms.
Refund Policy: Unless we expressly state otherwise in writing, all fees and charges for the Service are non-refundable. We do not provide refunds or credits for partial billing periods, plan downgrades, or unused or inactive accounts, except where a refund is required by applicable law. You may cancel your subscription at any time, but cancellation will only stop future renewals and will not entitle you to a refund of amounts already paid.
7. Mobile App & Store Terms
If you download or use our App from an app store (such as Google Play or Apple App Store), your use is also subject to the store’s terms. In case of conflict, these Terms govern your relationship with us, and the store’s terms govern your relationship with the store.
8. Service Availability & Changes
We aim for high availability of the Service but do not guarantee uninterrupted or error-free operation. Maintenance, updates, or issues with third-party providers may cause downtime.
We may modify or discontinue parts of the Service (including App features). If we discontinue a material feature, we will make reasonable efforts to notify you in advance.
9. Intellectual Property
All intellectual property rights in the Service, including software code, UI/UX, documentation, and branding, are owned by Invoquote or its licensors. Except for the limited rights granted to you in these Terms, no rights are transferred to you.
You must not copy, modify, reverse engineer, or redistribute the Service or any part of it, except as permitted by law.
10. Termination & Data on Exit
You may stop using the Service at any time and, where applicable, cancel your paid plan in the product settings.
We may suspend or terminate your access with or without notice if:
- You violate these Terms or applicable law;
- Your account is inactive for a long period, or
- We are required to do so by law or a competent authority.
On termination, your access to the Service (including the App) will stop. Where technically possible, we will provide a reasonable opportunity to export Your Data. We may retain some information as required by law or for legitimate business purposes (e.g. accounting records, fraud prevention).
11. Disclaimers
The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not provide financial, tax, or legal advice. Any figures or documents generated by the Service are based on your inputs and configurations; you are solely responsible for their accuracy and compliance with law.
12. Limitation of Liability
To the maximum extent permitted by law, Invoquote will not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or related to your use of the Service.
To the extent permitted by law, our total aggregate liability for all claims relating to the Service will be limited to the amounts you paid to us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or INR 10,000 (ten thousand), whichever is higher.
13. Indemnity
You agree to indemnify and hold harmless Invoquote, its directors, officers, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:
- Your use of the Service or App in violation of these Terms or law; and/or
- Your Data or content, including any Quotation Content, that infringes or violates any third-party rights.
14. Governing Law & Dispute Resolution (India)
These Terms are governed by the laws of India. Subject to any mandatory laws, the courts at [Your City], [Your State], India shall have exclusive jurisdiction over all disputes arising out of or relating to these Terms or the Service.
15. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice (for example, by email or in-app notification). Your continued use of the Service after changes become effective means you accept the updated Terms.